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Privacy Policy

1. Introduction

Sun Shui (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, including through our website, email, and text message communications.
 

2. Information We Collect

We may collect personal information when you:

  • Sign up for our email and SMS marketing.

  • Place orders or make reservations through our Toast account.

  • Contact us through our website or customer support.

  • Participate in promotions, surveys, or loyalty programs.

Types of data collected:

  • Name, email address, and phone number.

  • Transaction history and order details.

  • Preferences and feedback.
     

3. How We Use Your Information

We use the collected data to:

  • Send promotions, updates, and exclusive offers via text messages and emails.

  • Process transactions, reservations, and orders through Toast.

  • Enhance customer service and improve our offerings.

  • Comply with legal obligations.
     

4. SMS & Email Marketing

  • By opting into our SMS or email communications, you consent to receive marketing messages from Sun Shui.

  • Message frequency varies. Standard messaging and data rates may apply.

  • You can opt out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.
     

5. Data Security

We implement security measures to protect your information. However, no method of transmission over the Internet is completely secure.
 

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Third-party service providers (such as Toast) to process orders and transactions.

  • Law enforcement or government authorities if required by law.
     

7. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal information.

  • Withdraw consent from receiving marketing communications.
     

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.
 

9. Contact Information

For questions regarding this Privacy Policy, contact us at:
📧 info@sunshui.com
📍 155 W Rand Rd, Arlington Heights, IL 60004
📞 (847) 870-8888

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